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Susan Wakeman
Hi. I'm Susan Wakeman, Professional Investigator, Researcher, and Photographer.
PROBE NORTHWEST, INC. SUSAN WAKEMAN P.O. Box 17508 Seattle, WA 98127-1208 (206) 782-4444, fax (206) 781-1001 [email protected] ]]> CURRICULUM VITAE OF SUSAN WAKEMAN SUSAN M. WAKEMAN, CFE EDUCATIONAL BACKGROUND Bachelor of Arts, Magna Cum Laude, 1983 Major: Investigative Communications Minors: Society and Justice; Communications University of Washington Seattle, WA Associate of Arts, with Honors, 1977 Major: Microbiology Minor: Psychology Bellevue Community College Bellevue, WA ADDITIONAL EDUCATION Insurance Claims and Fraud Detection Coursework. National Association of Investigative Specialists, 1993. Advanced Skip Trace Techniques Coursework. National Association of Investigative Specialists, 1993. Advanced Surveillance Techniques Coursework. National Association of Investigative Specialists, 1993. Worker’s Compensations Claims Management Advanced Workshop. Washington Self-Insurers Association, 1990. Insurance Fraud Coursework. National Association of Investigative Specialists, 1990. HUD/FDA Trace Program Coursework. National Association of Investigative Specialists, 1990. Physical Surveillance Techniques Coursework. National Association of Investigative Specialists, 1985 Computer Security, Inc., 2000-2003 Firewalls Network Security Passwords and Ciphers Data Protection Social Engineering Counter Measures Steganography [Hiding encoded messages in photographs] Hacker Vulnerability Assessments Wireless Network Security Cell Phone Hacking. Joe Seanor, CIA classes, 2008 LICENSING AND CERTIFICATIONS Certified Fraud Examiner, Susan Wakeman 1996 – 2011. Certified Tester and Trainer of Private Detectives, Susan Wakeman, Washington State, 1992 - present. Detective Agency Principal, Susan Wakeman, 1980 – present. Notary Public, Susan Wakeman, 1982 - present. Certified Process Server, Susan Wakeman, 1995 - present. Private Investigator, Susan Wakeman, 1978- present. RELEVANT EMPLOYMENT Probe Northwest, Inc. 1980 - present Founder and President. Provide all aspects of fraud investigation and personal injury claims verification for Labor and Industries, Longshore, Liability and Automobile insurance clients as well as for plaintiff law firms. Direct surveillance, background research, video tape production, final reports, chain of custody, and court testimony. Coordinate 3-6 field surveillance agents and 2-3 office staff. Test and train Private Investigators for the State of Washington. Examples of work: helped close Santa Rosa Medical Clinic and other questionable medical providers; obtained 7 Fraud Orders from the Washington State Department of Labor and Industries. Obtain video evidence on 98% of all cases. For Reel Productions, Inc. 1991 - present Producer and Filmmaker. Production of travel videos including research, writing, funding and photography. Won Mensa’s “Videographer of the Year” Award, 1991. Successfully marketed to Rand McNally International Catalogue and Blockbuster Video. Seattle Detective Bureau, 1978 -1980. Licensed Private Detective. Witness interviews, background research, report preparation. University of Washington Daily, 1980 -1983. Reporter and Photographer. Investigative research, writing and photography. PUBLICATIONS AND PRESENTATIONS Wakeman, SM. Using Investigators, A Guide for Claim Representatives, 1990 and 1991. Wakeman, SM and Cox, F. Code of Ethics for Investigators. Pacific Northwest Association of Investigators, 1980. Wakeman, SM. “People’s Bank Held Up“ University of Washington Daily. January 10,1980. [Front page article on campus robbery containing fresh facts and photographs.] Wakeman, SM. “Grand Jury Investigating Possible Embezzlement” University of Washington Daily. January 24, 25, 27, February 8, 1980. [Series of front page articles on federal indictments of Department Head, Donald Riedel, School of Public Health, University of Washington, for conspiracy to defraud the United States government, making false statements to the government and mail fraud.] Conference Leader, State Farm Insurance Claims Managers Meeting, May 7, 1989, “Surveillance, Privacy and Cost Controls,” Tacoma, WA. Guest Lecturer, Risk Insurance Management Society, “Personal Injury Fraud Investigations,” 1994, Seattle, WA. Speaker, Washington Self-Insurers Association, Fall Conference 1997, “Investigating in Labor and Industries Claims,” Bellevue, WA. Workshop Series Leader, Washington Self-Insurers Association meetings for Regions 1, 2 and 3 Seminar Series. Seattle, Bellevue, Olympia and Everett, Washington. 1990, 1991, 1993, 1998. Seminar Leader, Washington Self-Insurers Association Annual “Intensive Claims Management” program. “New Trends in Claims Verification,” 1998, Seattle, WA. Workshop Teacher, Liberty Mutual Insurance, Quarterly Claims Meeting, Northwestern States, June 1997, Bellevue, WA. Guest Speaker, Smart A Team Group Retro quarterly meeting, “Fraud Investigations: What to do with the evidence,” March 10, 2000, Seattle, WA. Session Presenter, Risk Insurance Management Society’s All Industry Day. “Investigations: New Technologies,” March 13, 2001, Seattle, WA. Presenter, “Investigations and What They Entail,” WSIA Winter Fraud Conference, January 17, 2003 Bellevue, WA Featured Speaker, “Your Rights and Limitations Using Evidence Under the New Privacy Acts” Mechanical Contractor’s Association of Western WA, September 6, 2006 PROFESSIONAL ASSOCIATIONS Washington Association of Legal Investigators (WALI), 1996 - present Charter Member Pacific Northwest Association of Investigators (PNAI), 1980 -1985 President, 1984 Vice- President, 1981 Disability Management Employer’s Coalition, NW Region, 1998 - 2001 Vice- President, 2000 Puget Sound Special Investigators (PSSI), 1995 – present (Association only) Professionals in Workers’ Compensation, Washington, 1999 - present Division of Civilian Marksmanship (DCM), USA, 1991 - present Washington Self-Insurers Association (WSIA), 1980 - present Oregon Self-Insurers Association (OSIA), 1996 – 1998 Women/Minority Business Enterprises, Washington State, 1988 - present Canon Professional Photographers Association, 1980 - 1998 Professional Photographers of America, 1991 - 1997 Who’s Who in Professional Imaging, 1993 - present Northwest Longshore Administrators Association, 2003 - present